Yeah sure welcome to cancel or reschedule your bookings as long as you give us at least 48 hours notice, obviously you can understand it becomes difficult filling these slots at short notice so if you provide less than 48 hours notice I'm afraid you will not receive a refund will be allowed to reschedule. However, if it's a genuine emergency, please contact us and we might be able to help.

We include up to 4 dogs in our lowest cost booking. You can then increase the number of dogs up to a maximum of 12 if you wish to take more or you're holding an event for example a dog birthday party please let us know and we can arrange preferential rates.

The park is secured with a code and this code will be sent to you by email when you place the booking we will also send it to you again an hour before you arrive. Please make sure you do not arrive early and that you leave on time we do not allow for any overlap in our booking system so it's likely the next Park user will be waiting please make sure you have cleaned your pooch and loaded your car ready to go before the end of your booking time. There is plenty of parking and you can bring multiple vehicles, but please make sure you exit safely.

Yes of course if there's something at the park you're not happy with please let us know and we will address it immediately. Equally if you are happy with your experience you can leave us a Google review which really helps us stay up in the rankings and make sure that we can continue to reinvest in the play park.

Professional dog walkers are most welcome at the park. We know the challenges involved in taking multiple dogs out in public nowadays and we welcome you to use our facilities. You can book ad hoc days through the website. However if you would like to secure a regular booking or would like to talk about preferential rates, please get in touch.